PRIVACY POLICY

Last Update: January 2026

SCOPE OF THIS PRIVACY POLICY

PERSONAL INFORMATION WE COLLECT

HOW AND WHY WE USE YOUR INFORMATION

HOW WE DISCLOSE AND SHARE PERSONAL INFORMATION

YOUR SHARING

CHILDREN'S PRIVACY

PROTECTION OF PERSONAL INFORMATION

RETENTION OF PERSONAL INFORMATION

YOUR PRIVACY RIGHTS AND CHOICES

ABOUT COOKIES AND SIMILAR TECHNOLOGIES

EXTERNAL WEBSITE AND THIRD PARTY LINKS DISCLAIMER

EXTERNAL SERVICE PROVIDERS AND SHOPIFY PLATFORM

GLOBAL CURRENCY AND INTERNATIONAL PRICING DISCLAIMER

INTERNATIONAL DATA TRANSFERS

ADDITIONAL REGION AND SPECIFIC PRIVACY RIGHTS

CHANGES TO OUR PRIVACY POLICY

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy (“Policy”) describes how Rivallan (“we,” “us,” or “our”) collects, uses, processes, stores, shares, and protects personal information when you interact with us as a customer or user, to the fullest extent permitted by applicable law.

This includes interactions through our website, online store, mobile browsing, customer support channels, email communications, marketing subscriptions, promotional activities, social media engagement, surveys, giveaways, contests, and any other digital or offline experiences that link to or reference this Policy (collectively, the “Platform”).

This Policy also applies when you voluntarily provide personal information to us, including when you subscribe to receive marketing communications, contact our support team, interact with our content, or participate in promotions or campaigns operated by Rivallan.

In certain circumstances, we may provide additional or supplemental privacy disclosures where more specific information is required for particular features, services, partnerships, or data processing activities. Such disclosures shall complement and form part of this Policy where applicable.

This Policy does not apply to personal information collected in connection with employment or recruitment activities at Rivallan (including job applicants, employees, contractors, or consultants), nor does it apply to personal information collected or processed by third-party platforms, websites, applications, or services that may be linked to or accessible from the Platform. Rivallan is not responsible for the privacy practices of such third parties, and users are encouraged to review their respective privacy policies independently.

2. PERSONAL INFORMATION WE COLLECT

INFORMATION YOU PROVIDE DIRECTLY 

We collect various types of personal information when you interact with the Rivallan Platform, create an account, place an order, subscribe to our communications, contact us, or otherwise engage with our services. The categories of personal information we may collect include, to the fullest extent permitted by applicable law, the following:
Contact Information

• Full name
• Email address
• Phone number
• Billing address
• Shipping address

Account Information

• Username and account credentials
• Profile information and preferences
• Account settings and saved information

Order and Transaction Information

• Products purchased and order history
• Transaction dates and order identifiers
• Shipping and delivery details
• Payment method type and transaction status (payment card details and sensitive payment information are processed securely by third-party payment processors and are not stored by Rivallan)

Communications and User Content

• Messages, inquiries, and correspondence with customer support
• Feedback, reviews, testimonials, uploaded images, or other content you voluntarily submit
• Survey responses and participation in promotions, giveaways, or contests

Marketing and Preference Information

• Subscription status and communication preferences
• Marketing consent choices
• Interaction with promotional communications and campaigns

You are responsible for ensuring that the personal information you provide to Rivallan is accurate, complete, and up to date. 

COOKIES & TRACKING TECHNOLOGIES

Rivallan uses cookies, pixels, web beacons, software development kits (SDKs), and similar tracking technologies (“Cookies”) to enhance your browsing experience, operate the Platform, analyze usage, improve functionality, personalize content, and support marketing and advertising activities, to the fullest extent permitted by applicable law.

Cookies are small data files stored on your device when you visit a website. They allow the website to recognize your device, remember your preferences, and collect information about how you interact with the Platform.

We may use the following types of Cookies:

• Essential Cookies
  These Cookies are necessary for the operation of the Platform and enable core functionality such as security, authentication, shopping cart functionality, checkout processing, and site navigation. The Platform may not function properly without these Cookies.
• Performance and Analytics Cookies
  These Cookies help us understand how visitors use the Platform, including which pages are visited most frequently, how users navigate the site, and whether users encounter errors. This information is used to improve performance, usability, and content quality. Data collected is typically aggregated and anonymized where possible.
• Functional Cookies
  These Cookies allow the Platform to remember your preferences and settings, such as language selection, region, saved items, and login preferences, to provide a more personalized experience.
• Advertising and Marketing Cookies
  These Cookies may be used to deliver relevant advertisements, measure the effectiveness of marketing campaigns, and display content tailored to your interests across third-party platforms and websites, subject to your consent where required by applicable law.

Some Cookies may be placed by third-party service providers, such as analytics providers, advertising networks, payment processors, or social media platforms. These third parties may collect information about your online activities over time and across different websites in accordance with their own privacy policies. Rivallan does not control these third-party Cookies.

You can manage or disable Cookies through your browser settings or device preferences. Please note that disabling certain Cookies may limit the functionality, performance, or availability of parts of the Platform.

Where required by applicable law, Rivallan will obtain your consent before placing non-essential Cookies on your device, and you may withdraw your consent at any time through available cookie management tools or browser settings.

INFORMATION COLLECTED AUTOMATICALLY 

When you access, browse, or interact with the Rivallan Platform, certain information may be collected automatically through cookies, log files, and similar technologies, to the fullest extent permitted by applicable law. This information helps us operate the Platform, enhance security, analyze usage trends, and improve user experience.

The types of information collected automatically may include:

Device and Technical Information

• Internet Protocol (IP) address
• Browser type, browser language, and version
• Operating system and device type
• Device identifiers and unique technical identifiers
• Referring and exit pages

Usage and Interaction Information

• Pages viewed and content accessed
• Date and time of visits and session duration
• Clickstream data and navigation patterns
• Search queries and interaction behavior
• Error logs and performance diagnostics

Cookies and Tracking Technologies

• Cookies, pixels, tags, web beacons, analytics tools, and similar technologies are used to collect usage data, remember preferences, measure performance, and support marketing activities, as further described in the Cookies & Tracking Technologies section of this Policy.

In some cases, this information may be combined with other information we collect to better understand user behavior and improve our services, in accordance with this Policy and applicable data protection laws.

INFORMATION FROM THIRD PARTIES 

We may receive personal information about you from third-party sources in connection with your interactions with the Rivallan Platform, to the fullest extent permitted by applicable law. Such information helps us process transactions, prevent fraud, improve services, and deliver relevant content.

These third-party sources may include, without limitation:

Payment Processors and Financial Service Providers

• Confirmation of payment transactions
• Fraud prevention, risk assessment, and chargeback information
• Payment status and authorization results
  (e.g., Shopify Payments, PayPal, Stripe, and similar providers)

Analytics and Advertising Partners

• Website performance metrics
• Advertising attribution and campaign effectiveness data
• Aggregated or pseudonymized usage insights
  (e.g., Google Analytics, Meta Pixel, and similar services)

Social Media Platforms

• Interaction data when you engage with our advertisements, pages, or content
• Public profile information made available according to your platform privacy settings

Shipping and Logistics Partners

• Delivery status updates
• Shipment tracking information
• Proof of delivery and logistics confirmations

All personal information received from third parties is processed in accordance with this Privacy Policy and applicable data protection laws. Rivallan does not control and is not responsible for the privacy practices of third-party platforms, and your interactions with such third parties are governed by their respective privacy policies.

INFORMATION RELATED TO PURCHASES AND TRANSACTIONS

When you place an order or complete a transaction through the Rivallan Platform, we collect and process information necessary to fulfill and manage your purchase, including:

• Order confirmations and order reference details;
• Payment authorization and verification status;
• Shipping and delivery status updates;
• Returns, exchanges, and refund communications;
• Customer service communications related to transactions.

Rivallan does not store or process full credit card numbers, banking credentials, or other sensitive payment information. All payment transactions are securely processed and handled by authorized third-party payment processors in accordance with their respective security standards, privacy policies, and applicable data protection laws.

Rivallan may receive limited transaction-related information from such payment processors (such as confirmation of payment, transaction status, and fraud prevention signals) solely for operational, accounting, and customer service purposes.

INFORMATION COLLECTED DURING PROMOTIONS

If you choose to participate in any contests, giveaways, referral programs, surveys, or promotional campaigns operated by Rivallan, we may collect and process certain personal information necessary to administer and manage such activities, to the fullest extent permitted by applicable law.This information may include, without limitation:

• Contact details (such as name, email address, phone number, or mailing address);
• Responses, submissions, entries, votes, or participation records;
• Any content, images, comments, feedback, or materials you voluntarily submit as part of your participation.

Such information may be used to administer the promotion, verify eligibility, communicate with participants, deliver prizes or rewards, analyze campaign performance, and comply with applicable legal requirements.Additional terms, rules, or privacy disclosures may apply to specific promotions and will be provided at the time of participation.

SENSITIVE INFORMATION

Rivallan does not intentionally collect, request, or process sensitive personal data, including but not limited to health information, biometric data, genetic data, government-issued identification numbers, precise location data, or information relating to children or minors under the age permitted by applicable law.

We ask that you do not submit or disclose any sensitive personal information through the Platform.

If Rivallan becomes aware that sensitive personal data or information relating to a minor has been submitted or collected inadvertently, we will take reasonable steps to delete or restrict such information in accordance with applicable data protection laws.

CHILDREN’S DATA

The Rivallan Platform is not intended for use by children under the age of 16 (or the minimum age required by applicable law in your jurisdiction), and Rivallan does not knowingly collect, use, or process personal information from minors.

If we become aware that personal information has been collected from a child without appropriate parental consent or in violation of applicable law, we will take reasonable steps to promptly delete or anonymize such information.

Parents or legal guardians who believe that a child has provided personal information to Rivallan may contact us so that we can investigate and take appropriate action in accordance with applicable data protection laws.

3. HOW AND WHY WE USE YOUR INFORMATION 

Rivallan uses personal information collected through the Platform for legitimate business purposes and in accordance with applicable data protection laws, to the fullest extent permitted by law. The purposes for which we may use personal information include, without limitation, the following:

TO PROCESS AND FULFILL YOUR ORDERS

We use personal information to:

• Process payments and authorize transactions.
• Confirm, prepare, and deliver orders.
• Provide shipping confirmations and delivery updates.
• Manage returns, exchanges, refunds, and customer service requests.
• Detect, investigate, and prevent fraudulent or unauthorized transactions.

TO PROVIDE AND IMPROVE OUR SERVICES

We use personal information to:

• Operate, maintain, and support the Rivallan Platform.
• Improve website performance, functionality, accessibility, and usability.
• Personalize content, recommendations, and user experience.
• Monitor and enhance platform security and reliability.

TO COMMUNICATE WITH YOU

We may use your contact information to:

• Send order confirmations, receipts, and transactional communications.
• Respond to customer support inquiries and service requests.
• Communicate important information regarding your account, orders, or services.
• Notify you of updates to policies, terms, or operational changes.

FOR MARKETING AND PROMOTIONAL PURPOSES

Where permitted by applicable law and subject to your consent where required, we may use personal information to:

• Send newsletters, promotional emails, product announcements, and special offers.
• Deliver personalized advertising and remarketing campaigns through advertising partners.
• Provide tailored product recommendations and content.

You may opt out of marketing communications at any time by using the unsubscribe mechanisms provided or by contacting us directly.

TO ENSURE PLATFORM SAFETY AND COMPLIANCE

We may use personal information to:

• Detect, investigate, prevent, and respond to fraud, security incidents, misuse, or violations of our Terms and policies.
• Protect the rights, safety, and property of Rivallan, our customers, and third parties.
• Comply with legal obligations, regulatory requirements, court orders, and lawful government requests.

FOR ANALYTICS AND PERFORMANCE MEASUREMENT

We analyze usage data to:

• Understand user behavior, trends, and navigation patterns.
• Measure marketing effectiveness and campaign performance.
• Optimize product offerings, content strategy, and site performance.

Tools may include cookies, analytics software, and advertising technologies, as further described in this Policy.

TO ADMINISTER PROMOTIONS AND SURVEYS

If you participate in promotions, surveys, sweepstakes, or campaigns, we may use personal information to:

• Manage participation and eligibility verification;
• Communicate results and deliver rewards or incentives;
• Analyze engagement and campaign effectiveness.

LEGAL AND REGULATORY COMPLIANCE

We may use personal information as necessary to comply with:

• Tax and accounting obligations.
• Consumer protection and e-commerce regulations.
• Law enforcement or governmental requests.
• Any other applicable legal or regulatory requirements.

Where required by applicable law, Rivallan relies on appropriate legal bases for processing personal information, including consent, performance of a contract, compliance with legal obligations, and legitimate business interests.

4. HOW WE DISCLOSE AND SHARE PERSONAL INFORMATION

Rivallan may disclose or share personal information with certain third parties and recipients where necessary to operate our business, provide and improve the Platform, fulfill orders, deliver services, comply with legal obligations, and protect our legitimate interests, to the fullest extent permitted by applicable law.

AFFILIATES, SERVICE PROVIDERS, AND VENDORS

We may share personal information with our affiliated entities, trusted service providers, contractors, and third-party vendors who perform services on our behalf, including:

• Payment processing and fraud prevention.
• Order fulfillment, warehousing, and delivery services.
• Website hosting, data storage, cybersecurity, and technical infrastructure.
• Customer support, communications, and email distribution.
• Advertising, marketing, and campaign management.
• Analytics, performance measurement, and business intelligence.
• Administration of promotions, discounts, surveys, and loyalty programs.

These third parties are authorized to access and use personal information only as necessary to perform services for Rivallan and are contractually required to protect such information in accordance with applicable data protection laws.

PUBLIC CONTENT ON THE PLATFORM

Any information that you voluntarily choose to make public on the Platform, such as product reviews, ratings, testimonials, comments, images, videos, or other user-submitted content, may be visible to other users and publicly accessible, indexed, or searchable online.

You acknowledge and agree that you are solely responsible for any information you choose to disclose publicly and understand that such information may be viewed, shared, or copied by others.

ADVERTISING, ANALYTICS, AND SOCIAL MEDIA PARTNERS

We may disclose or make available personal information to advertising networks, analytics providers, and social media platforms to:

• Deliver personalized or interest-based advertisements (subject to your consent where required by applicable law).
• Measure the effectiveness of advertising campaigns.
• Understand usage patterns and improve the Platform.
• Enable social media features and integrations.

Such data may be collected and shared through cookies, pixels, tags, SDKs, or similar tracking technologies, as described in this Policy.

Certain jurisdictions may classify this type of data sharing as “targeted advertising,” “cross-context behavioral advertising,” or similar concepts. Rivallan does not sell personal information for monetary consideration. Where applicable, you may exercise opt-out rights or manage preferences through available Platform settings or privacy controls.

SHIPPING AND LOGISTICS PARTNERS

We share necessary delivery and contact information with shipping carriers, fulfillment partners, and logistics providers to:

• Deliver orders.
• Provide shipment tracking and delivery updates.
• Resolve delivery issues, returns, or lost shipments.

These third parties process personal information solely for the purpose of providing shipping and logistics services and in accordance with applicable privacy and security requirements.

BUSINESS TRANSACTIONS AND CORPORATE EVENTS

We may disclose personal information in connection with corporate transactions or strategic events, including:

• Mergers, acquisitions, divestitures, or asset sales.
• Financing transactions or investments.
• Corporate restructuring or reorganization.
• Transfers of business operations or services.

Any recipient of such information will be required to use and protect the data in a manner consistent with this Privacy Policy and applicable law.

LEGAL, REGULATORY, AND SAFETY PURPOSES

We may disclose personal information to government authorities, regulators, courts, legal advisors, or law enforcement where we reasonably believe such disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or regulatory requirements.
• Respond to lawful requests.
• Investigate, prevent, or address fraud, security incidents, or unlawful activity.
• Enforce our Terms of Use and contractual rights.
• Protect the rights, safety, and property of Rivallan, our users, or the public.

WITH YOUR CONSENT

Where required by applicable law or where you expressly authorize us, Rivallan may disclose personal information to third parties based on your consent. You may withdraw such consent at any time, subject to legal or contractual restrictions.

5. YOUR SHARING

When you use social, community, or interactive features on the Rivallan Platform, you may choose to make certain personal information or content publicly visible. This may include your username, profile image, product reviews, ratings, comments, uploaded photos or media, testimonials, or any other information or content you voluntarily share.

Any content you post, upload, publish, or submit through the Platform may be accessible to other users and, in some cases, to the general public, and may be indexed by search engines or shared by third parties beyond Rivallan’s control.

You are encouraged to review your account settings and available privacy controls to manage what information you choose to make publicly available.

You acknowledge and agree that you are solely responsible for the content and personal information you choose to disclose publicly and that you should only share information that you are comfortable making visible to others. Rivallan is not responsible for how third parties use or further disclose publicly available information.

6. CHILDREN'S PRIVACY 

Rivallan does not knowingly collect, solicit, use, or process personal information from children under the age of 13, or under the minimum age required by applicable law in your jurisdiction. The Rivallan Platform is not directed to, designed for, or intended for use by children or minors, and we ask that minors do not submit any personal information through our website or services.

If you are a parent or legal guardian and believe that a child has provided personal information to Rivallan without appropriate consent, please contact us immediately at:
support@rivallan.com

Upon receiving such notice, Rivallan will take reasonable steps to promptly investigate and delete or anonymize the information in accordance with applicable data protection and children’s privacy laws.

7. PROTECTION OF PERSONAL INFORMATION

Rivallan implements reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure, to the fullest extent permitted by applicable law.

These measures may include, where appropriate, encryption technologies, secure servers, access controls, monitoring systems, firewalls, internal policies, and other industry-standard security practices intended to maintain the confidentiality, integrity, and availability of personal information.

Despite these efforts, no method of transmission over the internet or electronic storage system is completely secure or error-free. Accordingly, while Rivallan strives to use commercially reasonable means to protect personal information, we cannot guarantee absolute security.

You also play an important role in protecting your personal information. We encourage you to:

• Use strong and unique passwords.
• Keep your login credentials confidential.
• Monitor your account activity regularly.
• Notify us promptly if you suspect any unauthorized access, security incident, or misuse of your account.

By working together, these measures help reduce security risks and support the protection of your personal information while using the Rivallan Platform.

8. RETENTION OF PERSONAL INFORMATION

Rivallan retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, or as otherwise disclosed at the time of collection, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary depending on the nature of the information, the purposes for which it is processed, and applicable legal, regulatory, contractual, and operational requirements.

By way of example:

• Account information may be retained for as long as your Rivallan account remains active and for a reasonable period thereafter;
• Order, payment, and transaction records may be retained for extended periods to comply with tax, accounting, financial reporting, audit, and regulatory obligations;
• Customer service communications, returns, exchanges, and warranty-related information may be retained as necessary to provide support and resolve issues.
• Certain information may be retained for fraud prevention, security monitoring, dispute resolution, analytics, research, and service improvement purposes.
• Information may be retained after account closure where necessary to protect Rivallan’s legal rights, enforce agreements, or comply with ongoing legal obligations.

When personal information is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, Rivallan will securely delete, anonymize, or otherwise dispose of such information in accordance with applicable data protection laws and internal retention policies.

9. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your place of residence and applicable privacy laws, you may have certain rights regarding your personal information. Rivallan may extend some of these rights to all users, regardless of jurisdiction. Please review any state-specific or region-specific disclosures for additional details where applicable.

In certain circumstances, Rivallan may deny or limit a request where permitted or required by law, including where:

• Fulfilling the request would infringe upon the privacy or rights of another individual.
• We are legally required or permitted to retain certain information.
• The request would interfere with legal obligations, security, fraud prevention, or business operations.

 YOUR PRIVACY RIGHTS MAY INCLUDE

1. Right to Know and Access

You may request information about:

• The categories of personal information we collect.
• The sources from which the information is collected.
• The purposes for collecting and using the information.
• The categories of third parties with whom information is shared.
• A copy of the personal information we maintain about you.

2. Right to Correct

You may request correction of inaccurate or incomplete personal information.
Certain information may also be updated directly through your Rivallan account settings.

3. Right to Delete

You may request deletion of personal information, subject to legal and operational exceptions, including where information is required to:

• Complete an active transaction.
• Detect or prevent fraud or security incidents.
• Comply with legal, tax, accounting, or regulatory obligations.
• Fulfill warranty, return, or contractual obligations.
• Protect Rivallan’s legal rights or defend claims.

4. Right to Opt-Out of Targeted Advertising

We may share limited information with advertising and marketing partners to deliver personalized advertising.
Some laws classify this activity as “targeted advertising,” “cross-context behavioral advertising,” or similar concepts.

Rivallan does not sell personal information for monetary consideration.

You may opt out of targeted advertising by:

Adjusting privacy or cookie settings (where available);

Managing browser or device preferences;

• Contact us at support@rivallan.com.

5. Right to Non-Discrimination

You will not be denied services, charged different prices, or treated unfairly for exercising your privacy rights.

EXERCISING YOUR RIGHTS

You may submit requests to:

• Access your personal information.
• Correct inaccurate data.
• Request deletion.
• Opt out of certain data sharing.
• Obtain a portable copy of your information (where applicable).

Requests may be submitted by contacting:
support@rivallan.com

We will respond within the timeframes required by applicable law.

We will respond within the time frame required by applicable law.

IDENTITY VERIFICATION

To protect your privacy and prevent unauthorized access, we may verify your identity before processing a request. Verification may include:

• Confirming access to the email associated with your account.
• Matching information against our records.
• Requesting additional verification information when necessary.

If we are unable to verify your identity, we will notify you.

AUTHORIZED AGENTS

You may authorize another person to submit a request on your behalf where permitted by law. We may require:

• Proof of your identity.
• Proof of the agent’s authorization.
• Direct confirmation from you when legally required.

DENIALS AND APPEALS

If a request is denied, we will provide the reason and information regarding available appeal rights where required by law.
If an appeal is denied, you may have the right to contact your local data protection authority or Attorney General.

MANAGING COMMUNICATIONS

You may opt out of marketing emails or messages by:

• Adjusting account settings.
• Clicking the “unsubscribe” link in our emails.
• Contacting support@rivallan.com

Transactional communications (such as order confirmations) may still be sent.

MANAGING COOKIES AND ADVERTISING PREFERENCES

You may control cookies and tracking technologies through your browser or device settings.
Preferences are device-specific and may need to be reset if cookies are cleared.
Refer to the Cookies and Tracking Technologies (section.2) section for details. 

UPDATING ACCOUNT INFORMATION

You may update certain personal information through your Rivallan account settings, including name, email address, phone number, and shipping address.

MANAGING CONTENT YOU SHARE

Where available, you may request the removal of content you previously posted.
Please note that:

• Removal may not affect backup copies.
• Other users may have already copied or shared the content.

DEVICE AND BROWSER CONTROLS

Your device or browser may provide additional privacy controls, such as managing cookies, limiting ad tracking, controlling location sharing, and adjusting app permissions.

NEED ASSISTANCE?

For privacy questions or requests, contact:
support@rivallan.com

10. ABOUT COOKIES AND SIMILAR TECHNOLOGIES

Rivallan, together with its service providers and third-party partners, collects certain information — which may include personal information — from your browser, device, or applications when you access or use the Platform. This collection occurs through technologies such as cookies, pixel tags, web beacons, device identifiers, software development kits (SDKs), and similar tracking technologies (“Cookies and Similar Technologies”).

Information collected through these technologies may include, without limitation:

• Internet Protocol (IP) address.
• Unique cookie identifiers and device identifiers.
• Device type, browser type, operating system, language, and system settings.
• Country, region, and time zone.
• Referring URLs and previously visited pages.
• Access times, session duration, and interaction timestamps.
• Information about your interactions with the Platform, including clicks, cart activity, viewed items, purchases, preferences, and browsing behavior.

WHY WE USE COOKIES AND SIMILAR TECHNOLOGIES

We use Cookies and Similar Technologies to:

• Understand how users access, navigate, and interact with the Platform.
• Recognize devices and remember preferences such as language and region.
• Maintain security, detect abuse, and prevent fraudulent activity.
• Improve Platform performance, stability, and functionality.
• Analyze traffic patterns, usage trends, and customer behavior.
• Enhance shopping experience and personalize content and recommendations.
• Conduct analytics and performance measurement.
• Deliver, measure, and improve advertising across the Platform and third-party websites, subject to applicable consent requirements.

These technologies support the efficient operation of the Platform and the continuous improvement of user experience.

THIRD-PARTY TECHNOLOGIES AND SERVICES

Some Cookies and Similar Technologies are placed or operated by third-party providers.

Analytics Providers

We may use third-party analytics services to collect information about Platform usage and performance. These partners help us:

• Evaluate Platform functionality and reliability.
• Understand user behavior and engagement.
• Optimize user experience and content strategy.
• Measure marketing effectiveness.

Such providers process information in accordance with their own privacy policies and data protection practices.

Security and Fraud Prevention

We may use third-party security technologies to protect the Platform from malicious activity, automated abuse, and fraud.

Advertising and Retargeting Partners

We may allow advertising networks and social platforms to collect data through Cookies and Similar Technologies in order to:

• Deliver personalized or interest-based advertising (where permitted by law).
• Measure advertising performance.
• Understand audience interests.
• Support cross-platform marketing campaigns.

These parties may collect information across multiple websites and applications over time in accordance with their own policies.

Certain jurisdictions may classify such data sharing as “targeted advertising,” “cross-context behavioral advertising,” or similar concepts. Rivallan does not sell personal information for monetary consideration.

MANAGING YOUR COOKIE PREFERENCES

You may control Cookies and Similar Technologies in several ways:

Browser Controls

Most browsers allow you to:

• Block all cookies or specific categories of cookies.
• Delete existing cookies.
• Receive alerts before cookies are stored.

Please note that disabling cookies may limit certain features or functionality of the Platform. Settings must be configured separately for each browser and device.

Device Controls

Your mobile device may allow you to:

• Limit ad tracking.
• Control application permissions.
• Disable location sharing.
• Reset advertising identifiers.

Industry Advertising Preferences

In some regions, you may opt out of interest-based advertising through industry opt-out mechanisms. Opting out does not eliminate advertising but may reduce personalization.

DO NOT TRACK SIGNALS

The Platform does not currently respond to browser-based “Do Not Track” (DNT) signals. If you wish to manage cookies or tracking technologies, please use your browser or device settings, as DNT signals may not be consistently recognized.

11. EXTERNAL WEBSITES AND THIRD PARTY LINKS DISCLAIMER

The Rivallan Platform may contain links to or integrations with third-party websites, applications, social media platforms, services, or content that are not owned, operated, or controlled by Rivallan (“External Sites”). These External Sites may include, without limitation, social networking platforms, payment service providers, shipping carriers, advertising networks, analytics providers, and other third-party services that may be referenced or accessible through the Platform.

External Sites are provided solely for your convenience and informational purposes. Rivallan does not endorse, sponsor, monitor, or control the content, policies, practices, availability, or security of any External Site.

Rivallan is not responsible or liable for the privacy practices, data handling, content accuracy, security measures, or business practices of any External Site. Any personal information you provide to, or that is collected by, an External Site is governed exclusively by that third party’s privacy policy and terms of use, not this Privacy Policy.

Your access to and interaction with External Sites is entirely at your own risk. Rivallan makes no representations or warranties regarding the accuracy, reliability, safety, legality, or quality of any third-party content, products, or services.

We strongly encourage you to review the privacy policies and terms of any External Site before providing personal information or engaging with their services.

If you leave the Rivallan Platform through a link or third-party integration, this Privacy Policy will no longer apply to any information collected outside of Rivallan-operated systems or services.

12. EXTERNAL SERVICE PROVIDERS AND SHOPIFY PLATFORM

The Rivallan Platform is built and operated on the Shopify e-commerce platform, which provides the technical infrastructure, hosting environment, security controls, and transactional functionality that enable us to offer and sell products and services online. Shopify processes certain operational, technical, and security functions necessary to operate the Platform.

HOW SHOPIFY HANDLES YOUR INFORMATION

Personal information may be stored and processed within Shopify’s secure systems, databases, and application services. Shopify maintains technical and organizational safeguards designed to protect data, including firewalls, encryption, access controls, and industry-standard security practices.

Rivallan does not control Shopify’s internal systems and relies on Shopify’s contractual and security commitments for platform-level data protection. Shopify processes information in accordance with its own privacy and security policies.

PAYMENT PROCESSING AND PCI COMPLIANCE

If you complete a purchase using a payment gateway supported by Shopify:

• Payment information may be processed and securely handled by Shopify or its authorized payment partners.
• Payment data is encrypted and protected in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
• Transaction information is retained only as long as necessary to complete and reconcile the transaction and is then deleted or anonymized in accordance with applicable requirements.

Rivallan does not store full payment card numbers or sensitive authentication data.

THIRD-PARTY PAYMENT PROVIDERS

If you choose to use an external payment provider (such as digital wallets or alternative payment services), your payment information is processed directly by that provider and governed by its own privacy policy and security practices. Rivallan does not control or store such payment credentials.

SHOPIFY APPS, EXTENSIONS, AND INTEGRATIONS

The Platform may utilize Shopify-approved third-party applications and integrations to support business operations, including:

• Order processing and fulfillment coordination.
• Dropshipping supplier communication.
• Analytics and performance measurement.
• Marketing, advertising, and communications.
• Fraud detection and risk management.
• Customer support functionality.

These applications may access limited personal information only to the extent necessary to provide their services. Each application operates under its own privacy practices and is responsible for safeguarding any data it processes.

DROPSHIPPING SUPPLIERS AND FULFILLMENT PARTNERS

Because Rivallan operates using a dropshipping model, certain order-related information (such as product selection, customer name, shipping address, and delivery instructions) may be shared with third-party suppliers and fulfillment partners solely for the purpose of preparing, shipping, and delivering your order.

Such partners are contractually or operationally required to use personal information only for order fulfillment and logistics purposes and not for unrelated or independent use.

THIRD-PARTY POLICIES

Third-party platforms and service providers, including Shopify and payment processors, maintain their own privacy and data protection policies. We encourage you to review their policies to understand how your information is handled by those providers. Rivallan is not responsible for the privacy practices of external service providers beyond our contractual arrangements and legal obligations.

     External Links to Shopify Policies

For more information about how Shopify processes and protects your personal information, please refer to:

• Shopify Terms of Service: https://www.shopify.com/legal/term
• Shopify Privacy Policy: https://www.shopify.com/legal/privacy

13. GLOBAL CURRENCY AND INTERNATIONAL PRICING DISCLAIMER 

Rivallan operates as a global online store, and product prices may be displayed in different currencies based on your geographic location, browser settings, or selected preferences. Currency display is provided for convenience only. All transactions are ultimately processed in the default currency supported by the Platform and payment processor.

CURRENCY CONVERSIONS

If your bank or payment provider processes your transaction in a different currency:

• The final charged amount may vary based on real-time exchange rates determined by your financial institution.
• Your bank or card issuer may apply currency conversion fees, international transaction fees, or service charges.
• Rivallan has no control over exchange rates, conversion methodologies, or third-party fees.

The amount displayed at checkout represents the amount submitted for payment processing, but the final billed amount may differ depending on your bank’s policies.

DIFFERENCES BETWEEN DISPLAYED PRICE AND CHARGED PRICE

Exchange rates fluctuate continuously, and minor differences between the price displayed on the Platform and the amount charged by your bank may occur. Such differences are a normal aspect of international e-commerce.

Rivallan shall not be responsible or liable for:

• Exchange rate fluctuations;
• Currency conversion fees or markups;
• International transaction fees or bank charges;
• Charges imposed by card issuers, payment processors, or financial institutions.

INTERNATIONAL PRICING ADJUSTMENTS

Product prices, discounts, taxes, duties, shipping fees, and promotional offers may vary based on:

• Destination country or shipping region.
• Selected currency.
• Supplier pricing and logistics costs.
• Local regulations, customs requirements, and carrier fees.

Such variations are standard for international online retail operations.

CUSTOMER RESPONSIBILITY

By placing an order, you acknowledge and agree that:

• Currency display on the Platform is provided for reference and convenience only.
• Your bank or payment provider may convert the transaction into your local currency and apply additional fees.
• Rivallan is not responsible for exchange rate differences or third-party charges beyond the amount submitted at checkout.

If you have questions regarding currency conversion, international fees, or billing practices, please consult your bank or card issuer prior to completing your purchase.

14. INTERNATIONAL DATA TRANSFERS 

Because Rivallan operates globally and utilizes international service providers and the Shopify e-commerce platform, your personal information may be transferred to, stored in, or processed in countries outside of your country of residence or jurisdiction. These countries may have data protection laws that differ from those in your local jurisdiction.

TRANSFERS THROUGH SHOPIFY AND THIRD-PARTY PROVIDERS

Our hosting and commerce infrastructure, including Shopify, and our service providers (such as payment processors, fulfillment partners, analytics providers, marketing platforms, and technical vendors) may process personal information in multiple geographic locations as part of their global operations.

Rivallan does not control the geographic locations of all third-party processing systems but relies on contractual, technical, and organizational safeguards implemented by such providers.

LEGAL SAFEGUARDS

Where required by applicable data protection laws, Rivallan implements appropriate safeguards to protect personal information transferred internationally, which may include:

• Standard Contractual Clauses (SCCs) or equivalent contractual protections;
• Data processing agreements with service providers;
• Compliance with recognized international privacy and security standards;
• Organizational and technical security measures are designed to protect data integrity and confidentiality.

These safeguards are intended to ensure that personal information remains protected and processed in accordance with this Privacy Policy and applicable legal requirements.

YOUR CONSENT TO INTERNATIONAL TRANSFERS

By accessing or using the Platform, creating an account, or completing a transaction, you acknowledge and consent to the transfer, storage, and processing of your personal information in jurisdictions outside your country of residence, including jurisdictions that may have different data protection standards.

Where required by law, Rivallan will rely on appropriate legal mechanisms or obtain your explicit consent prior to transferring personal information internationally. 

15. ADDITIONAL REGION AND SPECIFIC PRIVACY RIGHTS 

Certain jurisdictions provide individuals with additional privacy rights regarding the collection, use, and disclosure of personal information. Rivallan is committed to complying with all applicable data protection and consumer privacy laws in the regions where our customers reside.

This section supplements the disclosures contained in this Privacy Policy and applies only to residents of jurisdictions with enhanced privacy regulations, including, without limitation, the European Union / European Economic Area (EEA), the United Kingdom, California, Virginia, and other U.S. states or regions with consumer privacy laws.

CATEGORIES OF PERSONAL INFORMATION WE COLLECT

We collect the categories of personal information described in the “Personal Information We Collect” section of this Privacy Policy. These categories may include, where permitted by law:

• Identifiers and contact information;
• Device, browser, and usage data;
• Commercial information relating to purchases and transactions;
• Approximate geolocation data (where permitted);
• Inferences drawn from interactions with the Platform.

HOW WE USE AND SHARE PERSONAL INFORMATION

We use and disclose personal information for the purposes described in the sections “How and Why We Use Your Personal Information” and “How We Disclose and Share Personal Information.”

Depending on your jurisdiction, certain disclosures — particularly to advertising, analytics, or technology partners — may be classified as “sharing,” “targeted advertising,” or, in some regions, a “sale” of personal information under applicable law.

Rivallan does not sell personal information for monetary consideration.

YOUR REGIONAL PRIVACY RIGHTS

Subject to applicable law, verification requirements, and permitted limitations, residents of certain jurisdictions may have the right to:

• Access / Right to Know – Request access to the categories and specific pieces of personal information we hold about you.
• Right to Correction – Request correction of inaccurate or incomplete personal information.
• Right to Deletion – Request deletion of personal information, subject to legal and operational exceptions.
• Right to Opt Out – Opt out of targeted advertising or certain types of data sharing.
• Right to Data Portability – Receive a copy of your personal information in a portable format (where applicable).
• Right to Limit Use of Sensitive Data – Limit certain uses of sensitive personal information (where applicable).
• Right to Non-Discrimination – Not be discriminated against for exercising privacy rights.
• Right to Appeal – Appeal a decision regarding a privacy request, where required by law.

These rights vary by jurisdiction and may not apply to all users.

HOW TO EXERCISE YOUR RIGHTS

Requests may be submitted by contacting us using the details provided in the “Contact Us” section of this Privacy Policy.

To protect your privacy and security, we may require verification of your identity before processing a request.
If you use an authorized agent, we may request proof of authorization and additional verification as required by law.

LIMITATIONS

Your privacy rights may be limited or denied where permitted or required by law, including where necessary to:

• Comply with legal or regulatory obligations;
• Protect Rivallan’s legal rights and interests;
• Prevent fraud, abuse, or security incidents;
• Fulfill transactions, contractual obligations, or customer requests;
• Maintain system integrity and operational security;
• Meet other lawful business requirements.

16. CHANGES TO OUR PRIVACY POLICY

Rivallan may update, revise, or modify this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, regulatory obligations, or operational needs.

When material changes are made to this Privacy Policy, we will update the “Last Updated” date displayed at the top of this page and, where required by applicable law, provide additional notice through appropriate communication channels.

Unless otherwise required by law, any changes to this Privacy Policy will become effective immediately upon posting the updated version on the Rivallan Platform.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, protect, and disclose personal information. Your continued access to or use of the Platform after any updates constitutes your acknowledgment and acceptance of the revised Privacy Policy.

Where required by applicable law, we will notify you of material changes in advance via email or other reasonable means prior to the changes taking effect.