At Rivallan, we are committed to delivering your order as efficiently and safely as possible. Please review our shipping information below.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak periods or due to supplier availability. Orders placed on weekends or public holidays are processed on the next business day.
Estimated Delivery Time
As we work with international fulfillment partners, delivery times vary by destination and customs processing. Estimated delivery times generally range between 5–12 business days, depending on location and shipping conditions. Remote areas may require additional delivery time.
Delivery timeframes are estimates only and may be affected by factors beyond our control, including customs inspections, courier delays, weather conditions, or logistical disruptions.
Tracking Information
Once your order has shipped, a tracking number will be provided automatically so you can follow your delivery progress.
Tracking updates may take a short time to appear after shipment.
Shipping Fees
Shipping fees, promotions, and thresholds may vary depending on destination, order value, and active offers. Any applicable shipping costs will be displayed at checkout before completing your purchase.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Rivallan is not responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete addresses.
Customs, Duties & Taxes
Import duties, taxes, customs fees, and any additional charges imposed by local authorities are not included in product prices or shipping fees and remain the customer's responsibility.
Shipping Method
Orders are generally shipped as a single package from our fulfillment partner. In rare cases, shipment structure may vary due to logistical requirements.
For any shipping-related questions, please visit our contact page.