TERMS OF USE

Date of last revision: January 2026

PLEASE READ OUR TERMS OF USE BEFORE USING ANY OF RIVALLAN'S SERVICES OR PRODUCTS OR PARTICIPATING IN ANY RIVALLAN EXPERIENCE 

TERMS APPLICABLE TO YOU

GROUND RULES

RIVALLAN CONTENT

USER CONTENT

FEEDBACK AND IDEAS

USER CODE OF CONDUCT

COPYRIGHT & INTELLECTUAL PROPERTY INFRINGEMENT POLICY

THIRD-PARTY SUPPLIERS & PRODUCT DISCLAIMER

PHYSICAL ACTIVITY & SAFETY

FORCE MAJEURE CLAUSE

WARRANTIES & DISCLAIMERS

LIMITATION OF LIABILITY

MODIFICATION & TERMINATION

DISPUTES, GOVERNING LAW & JURISDICTION

MISCELLANEOUS

INTERNATIONAL SALES & COMPLIANCE

PRODUCTS & SERVICES

PROHIBITED COMMERCIAL RESALE AND DISTRIBUTION

BILLING ACCURACY AND ACCOUNT INFORMATION

PROHIBITED USES

INDEMNIFICATION

SEVERABILITY

TERMINATION

ENTIRE AGREEMENT

GOVERNING LAW

FORCE MAJEURE

THIRD PARTY SERVICES DISCLAIMER

USER GENERATED CONTENT

ACCEPTANCE OF TERMS

Welcome to Rivallan. By accessing or using our website  www.rivallan.com , you agree to be bound by the following Terms of Use. These Terms create a legally binding agreement between you and RIVALLAN regarding your use of Services and Products and your participation in Experiences. Please read them carefully.

If you do not agree with these terms, you should not use our Site.

RIVALLAN operates this website. Throughout the site, the terms “we”, “us”,  and “our” refer to Rivallan.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

 

1. TERMS APPLICABLE TO YOU

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

2. GROUND RULES

Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

Account Registration

When you register for a RIVALLAN account, the following rules apply:

Be True: Provide accurate registration information and keep your account information up to date.

Be You: Your account is for your personal use only. Do not register for more than one account, register an account on behalf of someone else, or transfer your account to someone else.

Be Secure: Keep your username, password, and other login credentials secure and do not allow anyone else to use your account.

Be Responsible: Inform us immediately of any unauthorized use of your account. You are responsible for anything that happens through your account – with or without your permission.

Devices

You may access the Services through a computer, mobile phone, tablet, or other supported technology. By using our services, you agree to receive transactional and service-related emails from Rivallan at the email address you provide.

 

 

3. RIVALLAN CONTENT

Intellectual Property & Content Ownership

All designs, descriptions, text, graphics, logos, slogans, videos, branding elements, and any other materials (the “Content”) are owned by Rivallan or its authorized licensors and is protected by international copyright, trademark, and intellectual property laws.

The Content is provided for personal and non-commercial use only while browsing or purchasing from Rivallan. Any reproduction, modification, distribution, publication, display, or commercial use of the Content, including use in other online stores, dropshipping platforms, marketplaces, advertisements, or social media, is not permitted without prior written consent from Rivallan.

We kindly ask that our product photos, descriptions, and brand assets not be copied or reused elsewhere, as they represent original creative and commercial work. Rivallan reserves the right to take appropriate action when its intellectual property is used without authorization.

Nothing in these Terms grants you ownership or licensing rights to our Content, except for the limited right to access and use the website as intended. All rights not expressly granted remain fully reserved by Rivallan.

 

4. USER CONTENT

Content You Submit

Some parts of the Services may allow you and other users to create, post, store, share, or otherwise provide content, including photos, videos, and text (“User Content”). RIVALLAN is not responsible for User Content. Except for the license you grant RIVALLAN below, as between you and RIVALLAN, you retain all rights in and to your User Content, excluding any portion of the Services included in your User Content.

License to Use

By submitting User Content to Rivallan, you grant Rivallan a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute such content for legitimate business purposes, including marketing, promotional, and editorial use.

This license applies only to the extent necessary to operate and promote Rivallan and does not affect your ownership rights in your User Content.

You represent and warrant that:

1. You own the rights to the User Content you submit, or you have full legal permission to share it.
2. The content does not violate privacy, copyright, trademarks, or other rights of any individual or entity.
3. You acknowledge that you will not be entitled to compensation for the use of voluntarily submitted User Content.

You remain the copyright owner of your User Content, but you grant Rivallan the rights stated above.

Right to Remove or Modify Content

Rivallan may, but is not obligated to, monitor, review, edit, refuse, or delete any User Content at any time, at its sole discretion, for any reason, including but not limited to:

• Content that is unlawful, offensive, abusive, defamatory, harmful, threatening, explicit, or discriminatory
• Content that infringes any intellectual property or privacy rights
• Content that contains misleading or false claims
• Content considered inappropriate or irrelevant to the Rivallan brand

Rivallan is not required to notify you before removing User Content.

No Obligation to Publish

Rivallan is under no obligation to:

• Use or display the User Content you submit
• Maintain or store the content permanently
• Provide attribution, credit, or visibility for your content

Submission does not guarantee publication.

Prohibited User Content

User Content may not include, and will be removed if it contains:

• Hate speech, violence, harassment, or discriminatory remarks
• Pornographic, explicit, or sexually suggestive material
• Spam, advertising, or promotional links for other brands
• Illegal activities, defamation, or false claims
• Malware, harmful code, or attempts to disrupt Rivallan systems

Violations of this policy may result in content removal, account restrictions, or other appropriate actions.

 

Right to User Content

You represent and warrant that your User Content, and our use of such User Content as permitted by these Terms, will not violate any rights of any person or entity, including any third-party rights, or cause injury to any person or entity.

 

5. FEEDBACK AND IDEAS

We generally do not review or consider unsolicited suggestions, ideas, proposals, feedback, or other materials that you submit, share, or communicate to Rivallan regarding our products, services, website, or business operations (collectively, “Feedback”). However, any Feedback you voluntarily provide is submitted on a non-confidential and non-proprietary basis, in addition, by doing so, you grant Rivallan and its subsidiaries, partners, and affiliates an unrestricted, worldwide, royalty-free, perpetual, irrevocable, transferable, and sub-licensable license to use, copy, modify, publish, adapt, distribute, develop, or exploit such Feedback for any purpose — including commercial purposes — without compensation, credit, or acknowledgement to you.

This includes, but is not limited to, the development, improvement, marketing, and sale of products, services, features, campaigns, or brand experiences inspired by or derived from such Feedback. Rivallan is not obligated to respond to, review, or use the Feedback in any way.

By submitting Feedback, you confirm that you are legally entitled to share it and that Rivallan’s use of the Feedback will not violate the rights of any third party.

Submitting Feedback does not create any partnership, joint venture, co-ownership, employment relationship, or entitlement to royalties, profits, or intellectual property rights of any kind. All rights to any improvements or developments based on such Feedback remain exclusively with Rivallan.

 

6. USER CODE OF CONDUCT

By accessing or using the Rivallan website, services, or features that allow you to submit reviews, photos, or other User Content, you agree to comply with the following rules of conduct. These rules are designed to protect our brand, our customers, and the integrity of the platform.

Be Yourself

You may only use the Rivallan platform for yourself, for personal and lawful purposes. You agree not to impersonate any person, use a false identity, or create an account on behalf of someone else.

You may not:

• Use another person’s account or attempt to gain unauthorized access to it.
• Submit content on behalf of others without consent.
• Use the platform for commercial activity, advertising, or paid promotions.

Be Original

Any content you upload, including photos, videos, and written reviews, must be created by you and must not infringe on the intellectual property, privacy, or rights of any other individual or brand.

You may not upload:

• Images or videos copied from other websites, brands, or influencers.
• AI-generated or manipulated content that misrepresents product use.
• Content you do not legally own or have permission to publish.

Be Respectful

You agree not to post, submit, or share any content that is harmful, offensive, hateful, defamatory, vulgar, discriminatory, or otherwise inappropriate.

This includes, but is not limited to:

• Harassment, insults, or degrading language toward Rivallan, other users, or the community.
• False claims or intentionally misleading statements about products or services.
• Content intended to harm the reputation or business operations of Rivallan.

Be Safe & Legal

You agree not to use the Rivallan platform in any way that could damage, disable, or impair our systems, brand reputation, or customer experience.

You may not:

• Upload malware, viruses, scripts, bots, or any harmful code.
• Attempt to bypass security systems, copy site data, scrape data, or reverse-engineer the website.
• Use the platform to commit fraud, payment manipulation, chargeback abuse, or identity misuse.

Prohibited Use of Platform Content

You may not collect, copy, extract, resell, or reuse Rivallan product images, descriptions, sizing charts, branding elements, or customer reviews for any purpose, including resale, dropshipping, or competitive use.

Any violation may result in content removal, account suspension, or other appropriate actions.

Rivallan’s Right to Moderate

Rivallan reserves the right, at its sole discretion, to review, monitor, refuse, edit, or remove any User Content submitted to the platform, without notice, if it violates this Code of Conduct or poses a risk to the brand, customers, or legal compliance.

Failure to enforce these rules in one instance does not waive Rivallan’s right to enforce them in future cases.

 

7. COPYRIGHT & INTELLECTUAL PROPERTY INFRINGEMENT POLICY

Rivallan respects the intellectual property rights of others and expects all users, customers, and contributors to do the same. Rivallan may suspend or permanently remove any user account, order, or submitted content that is found to infringe copyright, trademark, or other protected intellectual property rights.

If you believe that any content available on the Rivallan website,  including product images, descriptions, customer uploads, or any other material, infringes your copyright or other intellectual property rights, you may notify us by sending a written complaint to the following email address:

📩 support@rivallan.com

 

Required Information for a Valid Notice

To allow us to investigate the claim, your notice must include the following details:

1. Your full name and contact information (email required).
2. A description of the copyrighted work or intellectual property being infringed.
3. The exact URL or location of the infringing material on the Rivallan website.
4. A statement confirming that you believe, in good faith, that the use is not authorized by the copyright owner, its agent, or the law.
5. A statement confirming that the information in the notice is accurate and that you are the rightful owner (or authorized to act on behalf of the owner).
6. A digital or typed signature.

Rivallan may not be able to act on incomplete or invalid notices.

Legal Disclaimer

Please consult a legal advisor before filing a copyright infringement notice. Submitting false, misleading, or fraudulent claims may result in legal consequences, including liability for damages and legal fees.

Rivallan is not responsible for arbitrating disputes between parties and does not provide legal advice.

 

8. THIRD-PARTY SUPPLIERS & PRODUCT DISCLAIMER 

Rivallan operates as an online retail platform and, in certain cases, sources products from independent third-party suppliers, manufacturers, and fulfillment partners. While Rivallan makes reasonable efforts to ensure product accuracy, quality, and compliance with our standards, we do not manufacture these products ourselves; therefore, Rivallan cannot be held responsible for any issues arising from third-party production, including but not limited to:

• Variations in color, texture, packaging, sizing, or minor design changes resulting from supplier updates
• Delays in shipping, handling, or delivery caused by suppliers, carriers, customs, or logistics providers
• Manufacturing defects, material quality issues, or production-related flaws
• Inaccurate, outdated, or incomplete product specifications provided directly by suppliers

• Reactions, allergies, damages, or misuse related to product materials or ingredients, or improper use.

By placing an order on Rivallan, you acknowledge and agree that certain products may be shipped directly from third-party sources and may therefore be subject to different handling times, packaging methods, or country-of-origin requirements.

Rivallan’s responsibility is limited to facilitating the order, providing customer support, and assisting with resolutions covered under our Returns & Refunds Policy. Rivallan is not liable for supplier-level warranties, factory errors, or any damages beyond the remedies expressly stated in our policies.

If a product is delivered with a materially defective or incorrect condition, the customer must provide clear photographic or video evidence so that Rivallan may process a replacement or refund request in accordance with our published policies.

9. PHYSICAL ACTIVITY & SAFETY 

Some products offered by Rivallan, including activewear, footwear, and accessories, are designed for use during physical exercise, sports, or fitness-related activities. Any information, guidance, or content provided on our website, product pages, or promotional materials relating to physical activity, health, or performance is provided for general informational purposes only and should not be considered medical advice, diagnosis, or professional instruction.

Rivallan is not a medical provider, and none of our products, content, recommendations, or materials are intended to diagnose, treat, cure, or prevent any medical condition, illness, injury, or disease.

Before using any Rivallan products in connection with exercise, sports, or physical training, you are responsible for evaluating the risks involved and consulting with a qualified healthcare professional. This is especially important if you:

• Have any existing medical condition, injury, disability, or physical limitation
• Pregnant, nursing, overweight, diabetic, or have a cardiovascular or respiratory condition
• Have recently undergone surgery or medical treatment
• Are you beginning a new exercise routine or returning after inactivity

Physical activity can involve risk of serious injury or physical strain, fatigue, falls, bodily strain, or other health complications. You should stop immediately if you feel faint, dizzy, dehydrated, overheated, or experience pain, discomfort, or difficulty breathing.

You are solely responsible for exercising within your personal limits and ensuring a safe environment when using Rivallan products, including being aware of your surroundings, such as surfaces, traffic, terrain, weather, and other hazards.

Lifestyle and Physical Activity Disclaimer

Rivallan products, content, and messaging are intended for general lifestyle use purposes only.

Rivallan does not guarantee specific fitness results, physical performance outcomes, or personal transformations.

Participation in physical activity and use of Rivallan products is undertaken at the user’s own discretion and risk. Individual experiences may vary.

By purchasing and using Rivallan products, you acknowledge and voluntarily accept all risks associated with physical activity. Rivallan is not responsible for injuries, accidents, or health conditions arising from the product's use, misuse, or failure to follow proper safety practices.

 

10. FORCE MAJEURE CLAUSE   

Rivallan shall not be held liable for any failure to perform, delay, interruption, or inability to fulfill any obligation under these Terms due to circumstances beyond its reasonable control. Such circumstances may include, but are not limited to:

• Natural disasters (flood, earthquake, fire, storm, etc.)
• War, armed conflict, terrorism, civil unrest, or government restrictions
• Pandemic, epidemic, or public health emergency
• Strikes, labor disputes, or industrial shutdowns
• Disruptions in global supply chains, transportation systems, or customs operations
• Power outages, internet failures, cyberattacks, or major technical breakdowns
• Actions, delays, or failures caused by third-party suppliers, manufacturers, or delivery carriers
• Any law, regulation, or government-imposed order that affects commercial operations

In the event of a Force Majeure event, Rivallan’s obligations shall be suspended for the duration of the disruption, and Rivallan shall not be responsible for any delay, cancellation, or failure to deliver products or services caused by such circumstances.

Rivallan will make reasonable efforts to resume normal operations as soon as the circumstances allow, but no refunds, penalties, or claims for damages shall apply during or as a result of a Force Majeure event unless otherwise required by law.

 

11. WARRANTIES & DISCLAIMERS

General Disclaimer

Your use of the Rivallan website, products, and services is entirely at your own risk. Unless explicitly stated in writing by Rivallan, all products, website features, and content are provided “as is” and “as available” without any warranties of any kind, whether express, implied, or statutory.

No Product Performance Guarantees

Rivallan does not guarantee any specific results, performance outcomes, or improvements from the use of any product, including clothing, accessories, footwear, or fitness-related items. Product experience may vary from person to person, and Rivallan makes no promise regarding comfort, durability, fitness level improvement, or physical results.

No Medical, Fitness, or Professional Warranty

Any content, sizing information, recommendations, or guidance provided on the website is for general informational purposes only and is not medical, professional, or technical advice. Rivallan is not liable for injuries, discomfort, or health issues resulting from product use, misuse, or physical activity.

Website, Service, & Technical Disclaimer

Rivallan does not warrant:

• Continuous, error-free, or uninterrupted access to the website or its features.
• That the defects, bugs, server issues, or technical failures will be corrected.
• The website will always be free from malware, viruses, or harmful code.
• Access to the website may occasionally be suspended or restricted for maintenance, updates, or operational reasons without prior notice.

You are responsible for ensuring the security and protection of your own device and data.

No Warranty for Third-Party Content or Suppliers

Some product data (such as specifications, materials, or colors) may be provided by third-party suppliers and manufacturers. Rivallan does not warrant the accuracy, completeness, or timeliness of supplier-provided information and is not responsible for variations in product appearance, packaging, or manufacturing standards.

Implied Warranties Are Disclaimed

To the fullest extent permitted by law, Rivallan disclaims all implied warranties, including:

• Warranty of merchantability
• Warranty of fitness for a particular purpose
• Warranty of title and non-infringement

No employee, agent, or representative of Rivallan is authorized to modify or extend any warranty verbally.

Customer Responsibility

You are responsible for reviewing product descriptions, size charts, materials, usage instructions, and warnings before completing your purchase. Rivallan is not responsible for issues resulting from:

• Incorrect product use
• Failure to follow product instructions
• Choosing the wrong size, color, or model
• Assumptions or expectations not stated in writing by Rivallan

Limitation of Liability

To the maximum extent permitted by law, Rivallan is not liable for:

• Indirect, incidental, or consequential damages
• Loss of data, income, profit, or business opportunity
• Physical injury, allergic reaction, or product misuse
• Issues arising from third-party shipping, logistics, or customs processes

Your sole and exclusive remedy for a defective product is limited to the remedies expressly stated in Rivallan’s Returns & Refunds Policy

 

Imagery Disclaimer

Some images displayed on this website are used for illustrative and inspirational purposes only. Individuals appearing in lifestyle imagery are not affiliated with Rivallan and do not represent brand ambassadors, employees, partners, or endorsers, unless explicitly stated. Product representations, visuals, and lifestyle imagery are intended to convey the spirit and aesthetic of the brand and may not depict exact products or individuals associated with Rivallan.

 

12. LIMITATION OF LIABILITY

• No Warranty of Service Performance

Rivallan does not guarantee, represent, or warrant that the website, services, or any features provided will operate without interruption, delay, security breaches, technical errors, or defects. Access to the website may be suspended, limited, or discontinued at any time, without notice.

•  No Guarantee of Accuracy or Results

Rivallan does not warrant that any results, outcomes, performance improvements, or benefits claimed or implied through the use of our products or services will be accurate, reliable, or suitable for every user. All product experiences vary based on individual use and conditions.

• “As Is” and “As Available” Basis

Unless expressly stated in writing by Rivallan, all products, services, digital content, and materials provided through the website are offered “as is” and “as available” without any warranties of any kind, express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Durability or longevity
• Title and non-infringement
• Product or performance suitability for the user’s intended purpose

You acknowledge that you are purchasing and using Rivallan products at your own discretion and risk.

• No Liability for Service Interruptions or Data Loss

Rivallan is not responsible for any loss, damage, or inconvenience caused by:

• Website downtime or outages (including hosting, platform, or internet disruptions.
• Delays or failures in order processing
• Loss of data or corrupted files
• Technical errors, malware, or harmful code
• Cancellation or modification of any service, feature, or functionality

Rivallan may modify, restrict, or discontinue the website or any part of the service at any time without prior notice.

• Limitation of Liability

To the fullest extent permitted by law, Rivallan, including its owners, employees, officers, contractors, suppliers, service providers, and affiliates, shall not be liable for any direct, indirect, incidental, punitive, exemplary, or consequential damages of any kind, including but not limited to:

• Loss of profit, revenue, savings, business, or data.
• Injury, damage, or physical harm caused by product use or misuse.
• Replacement costs or claims based on expectations not expressly stated by Rivallan.
• Damages resulting from errors, inaccuracies, defective content, or delays.

Even if Rivallan has been advised of the possibility of such damages, liability shall remain strictly limited to the maximum extent permitted by law.

Your sole and exclusive remedy, if any, shall be limited to the remedies expressly stated in Rivallan’s Returns & Refunds Policy.

 

• Jurisdictional Exception

Some countries or legal jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such cases, Rivallan’s liability is limited to the minimum amount required by applicable law.

 

13. MODIFICATION & TERMINATION

• Right to Modify Services

Rivallan reserves the right to modify, update, suspend, or discontinue any part of the website, services, product offerings, features, programs, or policies at any time, with or without notice. Any changes made to the platform will be governed by the most recent version of these Terms, unless otherwise stated in writing by Rivallan.

• Right to Suspend or Terminate Accounts

Rivallan may, at its sole discretion, suspend, restrict, or permanently terminate your account, access to the website, ability to make purchases, or ability to submit reviews or content, at any time, for any lawful reason, and without prior notification, in accordance with applicable law. This includes, but is not limited to, violations of policies, abusive behavior, fraud, or misuse of the platform.

Rivallan also reserves the right to remove, delete, or disable any User Content submitted through the website, without obligation to provide justification, compensation, or reinstatement.

• Continuation of Terms After Termination

These Terms continue to apply even after your account has been closed, suspended, or terminated, or if you stop using the website or services. Any rights, protections, disclaimers, and limitations of liability granted to Rivallan shall remain in full force and effect after account termination.

 

14. DISPUTES, GOVERNING LAW & JURISDICTION 

• Governing Law

These Terms and any disputes, claims, or legal actions arising out of or relating to your use of Rivallan’s website, products, or services shall be governed by and construed in accordance with the laws of the jurisdiction in which Rivallan is legally registered, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

• Venue & Jurisdiction

Except where prohibited by applicable consumer protection laws, all Claims must be brought on an individual basis and not as part of any class action, collective, group, or representative proceeding.

All legal proceedings arising out of or relating to these Terms or your use of Rivallan’s website, products, or services shall be brought exclusively before the competent courts located in the jurisdiction in which Rivallan is legally registered, and you consent to the personal jurisdiction of such courts.

You waive any objection to jurisdiction, venue, or the convenience of such forum, to the extent permitted by applicable law.

• No Class Actions

To the fullest extent permitted by applicable law, you agree that all Claims shall be resolved on an individual basis only. You and Rivallan expressly waive the right to participate in any class action, collective action, representative action, private attorney general action, or any form of group litigation, except where such waiver is prohibited by law.

• Time Limit to File a Claim

To the fullest extent permitted by applicable law, any Claim must be filed within one (1) year from the date the Claim first arises. If a Claim is not filed within this period, it shall be deemed waived and time-barred, except where a longer limitation period is required by applicable law.

 

15. MISCELLANEOUS

Export Compliance

You agree not to use, ship, export, re-export, transfer, or otherwise distribute any Rivallan products, services, technology, or related content in violation of any applicable export control laws, trade restrictions, or economic sanctions regulations of the jurisdictions in which you operate or to which the products or services are delivered.

Rivallan products and services may not be exported or re-exported to any country, region, individual, or entity that is subject to applicable trade embargoes, sanctions, or restricted party listings under relevant laws and regulations.

You are solely responsible for complying with all applicable international trade, customs, export, and sanctions regulations.

Electronic Communications Consent

By using the Rivallan website, purchasing products, or interacting with our services, you consent to receive electronic communications from Rivallan, including emails, digital notices, and transactional records, in accordance with applicable law. You agree that all agreements, confirmations, disclosures, and other communications sent electronically satisfy any legal requirement that such communications be in writing.

Assignment of Rights

To the fullest extent permitted by applicable law, Rivallan may transfer, assign, or delegate its rights and obligations under these Terms, in whole or in part, at any time, with or without notice, unless notice is required by applicable law.

You may not transfer, assign, or delegate any of your rights or obligations under these Terms without the prior written consent of Rivallan.

Any attempted assignment or transfer in violation of this provision shall be deemed null and unenforceable to the extent permitted by applicable law.

No Waiver

To the fullest extent permitted by applicable law, any failure or delay by Rivallan in exercising or enforcing any right, remedy, or provision of these Terms shall not constitute a waiver of such right or any other right.

No waiver shall be effective unless expressly stated in writing and signed or formally authorized by Rivallan.

Severability

To the fullest extent permitted by applicable law, if any provision of these Terms is held to be unlawful, invalid, or unenforceable, such provision shall be deemed severed from these Terms, and the remaining provisions shall remain in full force and effect.

Where permitted by applicable law, the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it lawful and enforceable, while preserving the original intent as closely as possible.

No Third-Party Beneficiaries

To the fullest extent permitted by applicable law, unless expressly stated otherwise in these Terms, these Terms apply solely between you and Rivallan and do not confer any rights, benefits, or remedies upon any third party, nor create any third-party beneficiary rights.

Section Headings

To the fullest extent permitted by applicable law, headings and section titles in these Terms are provided for convenience only. They shall not affect the interpretation or construction of these Terms.

The word “including” shall be deemed to mean “including, without limitation” or “including, but not limited to.”

 

16. INTERNATIONAL SALES & COMPLIANCE

 Availability of International Sales

Rivallan may offer products for purchase and delivery to customers in various international locations, subject to availability, applicable laws, and logistical limitations.

Shipping availability, delivery timelines, customs requirements, taxes, duties, and pricing may vary depending on the destination country, supplier location, carrier availability, and local regulations.

Rivallan does not guarantee the availability of products or shipping services to all countries or regions and reserves the right to restrict or cancel international orders where necessary to comply with legal, operational, or regulatory requirements.

Shipping Origin

Rivallan sources products from multiple independent third-party suppliers and manufacturers located in different countries. As a result, orders may be shipped from different international locations, depending on product type, inventory availability, supplier logistics, and operational factors. Rivallan does not guarantee that any order will ship from a specific country, warehouse, or region, and the shipping origin may vary from order to order. To the fullest extent permitted by applicable law, customers acknowledge and agree that international shipping conditions, customs procedures, import regulations, taxes, duties, and transit times may apply regardless of the customer’s location, and that such factors may affect delivery timelines and total delivery costs.

Import Duties, Taxes & Customs

To the fullest extent permitted by applicable law, customers are solely responsible for all applicable customs duties, import taxes, clearance fees, brokerage charges, value-added taxes (VAT), and any other government-imposed fees or charges associated with the importation of their orders, unless expressly stated otherwise at the time of purchase.

Such as fees and charges are not included in product prices or shipping fees unless explicitly indicated.

Rivallan is not responsible for customs delays, clearance issues, import refusals, seizure of goods, or additional charges imposed by customs authorities or government agencies in the destination country.

Customers are responsible for ensuring compliance with all applicable import laws and regulations in their respective jurisdictions.

Compliance With Local Laws

To the fullest extent permitted by applicable law, by placing an order, you represent and warrant that the importation, receipt, possession, use, and resale (if applicable) of the purchased products comply with all applicable laws, regulations, and restrictions in your country or region.

Rivallan shall not be liable for any seized, delayed, restricted, refused, or rejected shipments, fines, penalties, or losses arising from non-compliance with local laws, customs requirements, or regulatory restrictions in the destination country.

No Warranty of International Compatibility

To the fullest extent permitted by applicable law, Rivallan makes no representation or warranty that its products, packaging, labeling, instructions, materials, specifications, certifications, safety standards, or regulatory approvals comply with the laws, regulations, or standards of any country or jurisdiction outside the place of manufacture or primary distribution, unless expressly stated in writing by Rivallan.

Refused or Returned International Shipments

To the fullest extent permitted by applicable law, if an international order is refused, undeliverable, abandoned, seized, delayed, or returned due to customs issues, unpaid taxes or duties, incorrect or incomplete address information, legal or regulatory restrictions, or recipient inaction, Rivallan may, at its sole discretion, issue a refund only after the product has been successfully returned and received in acceptable condition.

Any approved refund shall exclude all original shipping costs, return shipping costs, handling fees, customs charges, duties, taxes, and any other non-recoverable expenses incurred by Rivallan.

If the product is not successfully returned, is damaged, lost, destroyed, or seized during transit or customs processing, no refund shall be issued.

 

17. PRODUCTS & SERVICES

Online Availability & Limited Quantities

Certain products or services offered by Rivallan may be available exclusively online through the website and may not be available in physical locations or through other channels.

Some items may be offered in limited quantities, limited editions, or limited-time releases, and availability is subject to change without notice.

Placing an item in your shopping cart does not guarantee availability or reservation of the product.

All purchases are subject to Rivallan’s official Returns & Refunds Policy and applicable consumer protection laws.

To the fullest extent permitted by applicable law, Rivallan reserves the right to modify, discontinue, limit quantities, or restrict the availability of any product or service at any time without prior notice.

Product Images, Colors & Display Accuracy

Rivallan makes every reasonable effort to display product images, colors, materials, measurements, and details as accurately as possible. However, to the fullest extent permitted by applicable law, Rivallan does not guarantee that the color, tone, texture, finish, scale, or overall appearance displayed on your screen will precisely match the physical product, as display quality may vary across monitors, mobile devices, operating systems, screen calibrations, lighting conditions, and manufacturing variations.

Please note that slight variations may occur due to production and display differences.

Right to Limit Sales & Quantities

To the fullest extent permitted by applicable law, Rivallan reserves the right, at any time and in its sole discretion, to:

• Limit or restrict the sale of products or services to certain individuals, geographic regions, countries, or jurisdictions;
• Limit the quantity of items that may be purchased per person, household, account, payment method, or order;
• Refuse, suspend, cancel, or partially fulfill any order that appears to be fraudulent, abusive, high-risk, automated, or intended for unauthorized resale or commercial redistribution.

Such restrictions and actions may apply to orders associated with the same customer account, billing information, shipping address, device identifiers, IP address, or payment method, and may be implemented with or without prior notice, where permitted by applicable law.

Pricing, Changes & Discontinuation

To the fullest extent permitted by applicable law, all product descriptions, specifications, availability, promotions, and pricing displayed on the Rivallan website are subject to change, correction, or update at any time without prior notice.

Rivallan reserves the right to modify, suspend, discontinue, or permanently remove any product, service, feature, or offering at any time, with or without notice.

In the event of pricing errors, typographical mistakes, system inaccuracies, or incorrect product information, Rivallan reserves the right to correct such errors and to cancel or refuse any affected orders, even after an order has been submitted or confirmed, in accordance with applicable law.

Any offer for any product or service on the website is void where prohibited or restricted by applicable law.

No Guarantee of Product Expectations

To the fullest extent permitted by applicable law, Rivallan does not guarantee that any product, service, or item purchased will meet individual preferences, personal expectations, or produce any specific result.

Without limiting the foregoing, Rivallan does not warrant that:

• The quality, performance, comfort, fit, appearance, durability, or suitability of any item will meet subjective preferences or individual expectations;
• Any errors, inaccuracies, or omissions in product descriptions, availability, images, specifications, or functionality will be corrected immediately or at all;
• Any product will be suitable for a particular individual, purpose, activity, or condition unless expressly stated in writing by Rivallan.

Customer satisfaction is important to Rivallan; however, individual experiences, preferences, and expectations may vary and are not legally guaranteed, except as required by applicable consumer protection laws.

Manufacturing & Production Variations

To the fullest extent permitted by applicable law, minor variations in color, shade, texture, fabric feel, stitching, printing, embroidery, sizing, measurements, packaging, labeling, or finishing may occur as part of normal manufacturing, production, and quality control processes.

Such variations are inherent characteristics of mass production and do not constitute defects, non-conformity, or misrepresentation, provided that the product substantially conforms to its intended description and purpose, except where otherwise required by applicable consumer protection laws.

Please note that slight variations may occur due to production and display differences.

 

18. PROHIBITED COMMERCIAL RESALE AND DISTRIBUTION

For Personal Use Only

To the fullest extent permitted by applicable law, all products sold on the Rivallan website are intended solely for personal, non-commercial use by the original purchaser.

By placing an order, you agree not to purchase Rivallan products for resale, redistribution, commercial exploitation, bulk purchasing, or any business or commercial purpose without the prior written authorization of Rivallan.

Rivallan reserves the right to refuse, cancel, limit, or suspend orders, accounts, or access to services if it reasonably believes that products are being purchased in violation of this provision, without liability to the extent permitted by applicable law.

Prohibition of Unauthorized Reselling

To the fullest extent permitted by applicable law, you may not, directly or indirectly:

 

• Purchase Rivallan products for reselling, redistributing, sublicensing, or offering them for sale through online stores, marketplaces, social media platforms, third-party platforms, physical retail locations, or any commercial channel;

• Use Rivallan’s trademarks, brand names, logos, images, videos, product descriptions, designs, or other intellectual property for commercial listings, advertisements, promotional materials, or resale activities without prior written authorization;

• Represent, imply, or hold yourself out as an authorized retailer, distributor, reseller, agent, affiliate, or partner of Rivallan without a valid written agreement executed by Rivallan.

Any unauthorized resale, distribution, or commercial use of Rivallan products or intellectual property is strictly prohibited and may result, without limitation and to the extent permitted by applicable law, in order cancellation, refusal of future orders, account suspension or termination, removal of content, and pursuit of available legal remedies.

 

Right to Cancel High-Risk or Bulk Orders

To the fullest extent permitted by applicable law, Rivallan reserves the right, at any time and in its sole discretion, to refuse, restrict, suspend, partially fulfill, or cancel any order that appears to be intended for resale, wholesale distribution, commercial redistribution, automated purchasing, abuse of promotions, or other unauthorized or high-risk activity.

This includes, without limitation, orders involving unusually large quantities, repeated purchases of the same item, abnormal purchasing patterns, rapid repeat transactions, or multiple orders associated with the same customer account, billing information, shipping address, device identifiers, IP address, or payment method.

Rivallan shall not be liable for any losses, damages, or delays resulting from such actions, except as required by applicable law.

Legal Enforcement

To the fullest extent permitted by applicable law, any unauthorized resale, distribution, reproduction, or commercial use of Rivallan products, trademarks, logos, images, content, or branding may constitute a violation of intellectual property laws, unfair competition laws, consumer protection regulations, and other applicable legal rights.

Rivallan reserves the right to take any appropriate legal action and to pursue all available remedies, including but not limited to injunctive relief, monetary damages, recovery of costs and legal fees where permitted, removal of infringing content, and enforcement actions through competent authorities or courts.

 

19. BILLING ACCURACY AND ACCOUNT INFORMATION

Right to Refuse or Cancel Orders

To the fullest extent permitted by applicable law, Rivallan reserves the right, at any time and in its sole discretion, to refuse, reject, restrict, limit, suspend, or cancel any order placed through the website, without liability, except as required by applicable consumer protection laws.

This includes, without limitation, orders that appear to be:

• High-risk, suspicious, abusive, automated, or potentially fraudulent;

• Placed using incorrect, incomplete, inconsistent, or unverifiable billing, payment, or contact information;

• Submitted by the same customer, household, device, payment method, billing information, or shipping address for excessive quantities or abnormal purchasing patterns;

• Intended for resale, redistribution, commercial activity, or other unauthorized purposes.

If an order is modified, restricted, or cancelled, Rivallan may attempt to notify you using the email address, billing details, or phone number provided at the time of purchase. However, Rivallan shall not be responsible for failed, delayed, blocked, or undelivered notifications resulting from inaccurate information, technical issues, third-party service providers, or circumstances beyond Rivallan’s reasonable control.

User Responsibility for Accurate Information

You agree to provide current, complete, accurate, and truthful billing, payment, shipping, and account information for all purchases made through Rivallan and to maintain and promptly update such information as necessary to keep it accurate and complete.

You further agree to review and update your account details, including your name, email address, phone number, delivery address, and payment information, before placing any new orders to avoid processing delays, payment failures, delivery errors, or service interruptions.

To the fullest extent permitted by applicable law, Rivallan shall not be responsible or liable for any losses, delays, failed transactions, delivery issues, additional charges, or damages arising from inaccurate, incomplete, outdated, or misleading customer-provided information.

Order Review & Verification

To the fullest extent permitted by applicable law, Rivallan reserves the right, at any time, to request additional identity verification, billing verification, payment authorization, or supporting documentation before processing, approving, or shipping any order.

Such verification may be required, without limitation, in cases involving:

• Mismatched or inconsistent billing and shipping information;
• Payment processor, bank, or card issuer security alerts or fraud indicators;
• International, cross-border, high-value, or unusually large orders;
• Excessive, abnormal, or automated order activity associated with a single account, device, IP address, or payment method.

If satisfactory verification is not provided within a reasonable time, Rivallan reserves the right to delay, restrict, or cancel the order without liability, except as required by applicable law.

Any personal data collected for verification purposes shall be processed in accordance with Rivallan’s Privacy Policy and applicable data protection laws.

Reference to Return Policy

To the fullest extent permitted by applicable law, all purchases made through Rivallan are subject to Rivallan’s official Returns & Refunds Policy as amended from time to time, which is incorporated by reference and forms an integral part of these Terms.

20. PROHIBITED USES

In addition to any other prohibitions outlined in these Terms, you agree not to use the Rivallan website, services, or content, directly or indirectly, to the fullest extent permitted by applicable law, for any of the following purposes:

• For any unlawful, illegal, or unauthorized purpose;
• To solicit, encourage, or participate in any unlawful acts or activities;
• To violate any applicable international, national, regional, or local laws, regulations, rules, or ordinances;
• To infringe upon, misappropriate, or violate the intellectual property rights or proprietary rights of Rivallan or any third party;
• To harass, abuse, threaten, harm, defame, slander, disparage, intimidate, or discriminate against any person or group;
• To submit false, misleading, fraudulent, or deceptive information;
• To upload, transmit, distribute, or introduce viruses, malware, malicious code, or any harmful technology that may affect the functionality, security, or operation of the website, services, networks, or systems;
• To collect, harvest, track, store, or misuse personal data or information of others without proper authorization or in violation of applicable data protection laws;
• To engage in spamming, phishing, scraping, crawling, data mining, automated access, or any unauthorized data extraction or monitoring activities;
• To use the website or services for abusive, offensive, obscene, harmful, or inappropriate purposes;
• To interfere with, bypass, disable, or circumvent any security features, access controls, usage limits, or technical protections of the website, services, or any related systems.

Rivallan reserves the right, at its sole discretion and to the fullest extent permitted by applicable law, to suspend, restrict, or terminate your access to the website or services, without prior notice, if you violate any of the above prohibited uses or any provision of these Terms.

 

21. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Rivallan, and its owners, directors, officers, employees, affiliates, contractors, licensors, suppliers, service providers, and agents, from and against any and all claims, demands, actions, losses, liabilities, damages, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising out of or related to:

• Your breach of these Terms or any policies, guidelines, or agreements incorporated herein;
• Your violation of any applicable law, regulation, or the rights of any third party;
• Your misuse, abuse, or unauthorized use of Rivallan’s website, products, content, or services.

This indemnification obligation applies to any claim brought by a third party and shall survive the termination or expiration of these Terms or your use of the website or services, to the fullest extent permitted by applicable law.

 

22. SEVERABILITY

To the fullest extent permitted by applicable law, if any provision of these Terms is held to be unlawful, invalid, or unenforceable, such provision shall be enforced to the maximum extent permitted by law or, if enforcement is not possible, shall be deemed severed from these Terms.

The severance or modification of any such provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall remain in full force and effect.

 

23. TERMINATION

These Terms shall remain in effect unless and until terminated by either you or Rivallan in accordance with this Section.

You may terminate these Terms at any time by discontinuing your use of the website and services or by notifying Rivallan that you no longer wish to use the services.

To the fullest extent permitted by applicable law, Rivallan reserves the right, at any time and with or without prior notice, to suspend, restrict, or terminate your access to the website or services if Rivallan reasonably believes that you have violated, attempted to violate, or are likely to violate any provision of these Terms or applicable law.

Upon termination, you remain responsible for all outstanding amounts, obligations, or liabilities incurred prior to the effective date of termination.

Any provisions of these Terms which by their nature should survive termination, including, without limitation, provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and enforcement, shall survive termination and remain in full force and effect.

 

24. ENTIRE AGREEMENT

To the fullest extent permitted by applicable law, these Terms, together with any policies, guidelines, or notices referenced or incorporated herein, constitute the entire, complete, and exclusive agreement between you and Rivallan regarding your access to and use of the website, products, and services.

All prior or contemporaneous understandings, communications, negotiations, statements, agreements, or representations, whether written or oral, are superseded and have no legal force or effect unless expressly incorporated into these Terms in writing and authorized by Rivallan.

 

25. GOVERNING LAW 

These Terms, and any agreements, transactions, or services provided by Rivallan, shall be governed by and construed in accordance with the laws of the jurisdiction in which Rivallan is legally registered, without regard to its conflict of law principles.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

26. FORCE MAJEURE

To the fullest extent permitted by applicable law, Rivallan shall not be liable for any failure, delay, interruption, or inability to perform any obligation under these Terms where such failure or delay results from events beyond Rivallan’s reasonable control (“Force Majeure Event”).

Force Majeure Events include, without limitation, acts of God, natural disasters, epidemics or pandemics, public health emergencies, war, armed conflict, terrorism, civil unrest, governmental actions or restrictions, labor strikes, supply chain disruptions, transportation delays, port closures, customs delays, power outages, internet or telecommunications failures, system outages, payment processor failures, and failures of third-party service providers.

During the continuance of a Force Majeure Event, Rivallan’s obligations shall be suspended to the extent reasonably affected by such event, and Rivallan shall use commercially reasonable efforts to resume performance as soon as practicable.

Nothing in this Section shall excuse any payment obligations that have already accrued, except where prohibited by applicable law.

27. THIRD PARTY SERVICES DISCLAIMER

Rivallan may utilize or integrate third-party platforms, service providers, software, payment processors, logistics partners, hosting services, analytics tools, and other external services (“Third-Party Services”) in connection with the operation of the website and delivery of products or services.

To the fullest extent permitted by applicable law, Rivallan does not control, endorse, warrant, or assume responsibility for the availability, accuracy, performance, security, legality, or reliability of any Third-Party Services. Your use of such services is subject to the applicable third-party terms, policies, and practices.

Rivallan shall not be liable for any losses, damages, delays, service interruptions, data breaches, payment failures, delivery issues, pricing errors, system outages, or other issues arising from or related to the use, failure, or unavailability of any Third-Party Services, except where required by applicable law.

Links to or integrations with Third-Party Services are provided for convenience only and do not constitute endorsement, sponsorship, or partnership unless expressly stated in writing by Rivallan.

28. USER GENERATED CONTENT

Certain features of the Rivallan website may allow users to submit, upload, publish, transmit, or otherwise make available content, including but not limited to reviews, comments, feedback, images, videos, messages, or other materials (“User Content”).

By submitting any User Content, you represent and warrant that you own or have the necessary rights, permissions, and licenses to submit such content and that your User Content does not violate any applicable law, infringe any intellectual property rights, privacy rights, or third-party rights, or contain unlawful, misleading, abusive, defamatory, obscene, or harmful material.

To the fullest extent permitted by applicable law, you grant Rivallan a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from your User Content for the purpose of operating, marketing, improving, and promoting Rivallan’s website, products, and services, without compensation to you.

You acknowledge that you are solely responsible for your User Content and that Rivallan does not endorse, guarantee, or assume any liability for any User Content posted by users.

Rivallan reserves the right, but not the obligation, to review, monitor, edit, remove, restrict, or disable any User Content at any time, with or without notice, if Rivallan reasonably believes that such content violates these Terms, applicable law, or the rights of any third party.

29. ACCEPTANCE OF TERMS

To the fullest extent permitted by applicable law, by accessing, browsing, or using the Rivallan website, creating an account, or completing a purchase, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all policies, guidelines, and notices incorporated by reference.

If you do not agree to these Terms, you must immediately discontinue use of the website and refrain from accessing, purchasing, or using any Rivallan products or services.

Your continued use of the website or services constitutes ongoing acceptance of these Terms, as updated from time to time.